My wife and I have used People Mover Travel (with Tyler Braun) before for a Walt Disney World vacation.
This time, to plan an all-inclusive trip, we worked with Kayla R. We only kind of knew what we wanted, so Kayla was very helpful in helping us narrow down the choices. We ended up selecting Sandals Grenada as a little getaway over New Year's. We had a WONDERFUL time. The resort was everything we had hoped for out of our first all-inclusive.
While on property, we realized that our flight had been changed to an un-manageable connection. We emailed Kayla, and within minutes (on a weekend, I might add), Kayla was on the phone with Sandals figuring out our options. In the end, she was able to get our flight home changed, and a hotel booked in Miami for the extended layover, quelling any worries about missing our flight and getting stranded in Miami. We were able to enjoy the rest of our vacation without worrying about anything because of Kayla's help.
We've already booked another Sandals Grenada vacation through Kayla and People Mover Travel, and we can't wait!