Sunni Schulz Wheeler
Walt Disney World
Booking a Disney vacation is NOT for the faint of heart! Sure you can book your own trip by going on the website, but with all of the changes, plus trying to link hotel rooms to tickets with people in different rooms, I needed an EXPERT!
Bailee was amazing from day one! Our last-minute decision to go meant we needed to get everything squared away quickly. Not only did Bailee answer every single one of our questions but she helped us book our rooms and tickets PLUS she was able to make changes and add on extra days and people to our trip. When we had issues with My Disney Experience, she was able to help my parents navigate the technology to get it fixed. She went above and beyond at every turn to make sure we had the Best Vacation Ever!
Gone are the days of simply purchasing tickets and a room. Now everything is digital, so if you aren’t tech-savvy then you won’t be able to take advantage of all of Genie Plus and Lightning Lane extras. While it took some getting used to, we were able to ride almost every single ride we wanted to with little to no wait. I feel like we got the most out of our trip. Bailee explained everything with the patience of a saint! Without her help, we wouldn’t have been able to take advantage of everything. I’m definitely no slouch when it comes to understanding technology and I’m very good about reading everything on the website and even I didn’t fully understand how everything worked.
We didn’t pay anything extra for using a travel agent, so I almost feel like we know some dirty little secret about how to make the most out of your Disney Vacation! Disney as a company is great but they are so busy and non-responsive when it comes to the little details. You can’t count on Disney being able to answer or help you with anything. Unless you like being on hold for hours! I mean, the Disney “on hold” music is great but that’s about it!
Use a Travel Agent, and I highly recommend Bailee and People Mover Travel Agency! This was our Once in a Lifetime Trip and it was amazing!